Welcome to TrustX Service Status

All Systems Operational

Australia Operational
90 days ago
100.0 % uptime
Today
Europe Operational
90 days ago
100.0 % uptime
Today
United States Operational
90 days ago
100.0 % uptime
Today
Preview Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Feb 27, 2026

No incidents reported today.

Feb 26, 2026
Completed - The scheduled maintenance has been completed.
Feb 26, 17:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 16:15 UTC
Scheduled - We are pleased to announce a new release scheduled for the TrustX customer preview environment. This update introduces Out-of-Band push notifications to TrustX.

Out-of-Band Authentication and Push Notifications

Out-Of-Band authentication management introduces TrustX and generic push notifications to the TrustX Identity Store. This functionality can be used to send push notifications to a device either for informational purposes or to initiate a separate child Process Instance.

Learn More:
For a detailed overview of this release, please visit https://docs.trustx.com/preview/trust/release-notes

Feb 26, 16:04 UTC
Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

Feb 23, 2026
Completed - The scheduled maintenance has been completed.
Feb 23, 12:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 12:15 UTC
Scheduled - There is an upcoming change to TrustX Webhook IP addresses that requires action if you use the "Send Webhook" activity with IP-based access restrictions.

What's Changing:

Effective 31st March 2026, TrustX Webhook requests will originate from multiple IP addresses per region instead of the current single IP per region.

Current IP addresses (single per region):

Europe: 54.72.38.54
Australia: 13.239.103.224
United States: 44.214.25.202

New IP addresses (effective 31st March 2026):

Europe:

54.72.38.54
54.154.174.216
34.255.32.208
34.242.242.172
35.157.159.91
3.72.26.212
18.194.113.237

Australia:

13.239.103.224
3.104.114.35
13.55.128.224
13.54.176.94
16.51.160.118
16.26.170.68
16.26.146.254

United States:

44.214.25.202
52.4.236.191
100.52.147.100
100.49.229.30
52.52.109.2
50.18.195.161

Action Required:

If your systems restrict incoming Webhook requests by IP address, you must update your firewall / allowlist rules to include all new IP addresses before 31st March 2026.

Who needs to act:

Action required if:

- You use TrustX "Send Webhook" activity AND
- Your firewall/security groups restrict incoming traffic by IP address

No action needed if:

- You use Cloud Functions only (unchanged)
- You don't restrict Webhook traffic by IP address
- You allow all inbound traffic to your Webhook endpoint

Steps to take:

1. Identify affected systems: Check which endpoints receive TrustX Webhooks
2. Update firewall rules: Add all new IPs for your region to your allowlist
3. Reference documentation: https://docs.trustx.com/trust/webhooks-guide#webhook-fixed-ip-addresses


Important: Failure to update your allowlist will result in Webhook delivery failures after 31st March 2026.


Need Help?

Contact our support team if you have questions or need assistance identifying affected systems.

Feb 23, 12:10 UTC
Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.