Welcome to TrustX Service Status

All Systems Operational

Australia Operational
90 days ago
100.0 % uptime
Today
Europe Operational
90 days ago
100.0 % uptime
Today
United States Operational
90 days ago
99.88 % uptime
Today
Preview Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Dec 29, 2025

No incidents reported today.

Dec 28, 2025

No incidents reported.

Dec 27, 2025

No incidents reported.

Dec 26, 2025

No incidents reported.

Dec 25, 2025

No incidents reported.

Dec 24, 2025

No incidents reported.

Dec 23, 2025

No incidents reported.

Dec 22, 2025

No incidents reported.

Dec 21, 2025

No incidents reported.

Dec 20, 2025

No incidents reported.

Dec 19, 2025
Completed - The scheduled maintenance has been completed.
Dec 19, 10:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 19, 09:45 UTC
Scheduled - We are pleased to announce a new release scheduled for the TrustX customer preview environment. This update introduces a new Watchlist management feature that includes support for new Watchlist types.

Key Updates:

New Watchlist Management System

A new Watchlist Management system has been introduced that provides fraud detection capabilities across four Watchlist types: Face V6, Visitor ID, Document Number, and IPv4 Address.

Custom Device Switching

A custom switch device flow can now be configured using a Custom Page and newly introduced activities in the Process Designer. This allows customers to create fully customized pages (including barcode) for switching from desktop to mobile.

Custom Data Form Updates

The 'Custom Data Form v4' activity has been updated to include a new 'Edit Mode' input parameter. When enabled, the form will display the continue and retry buttons and any editable fields configured on the form.

Learn More:
For a detailed overview of this release, please visit https://docs.trustx.com/preview/trust/release-notes

Dec 19, 09:40 UTC
Dec 18, 2025

No incidents reported.

Dec 17, 2025

No incidents reported.

Dec 16, 2025

No incidents reported.

Dec 15, 2025

No incidents reported.