Welcome to TrustX Service Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Australia Operational
90 days ago
100.0 % uptime
Today
Europe Operational
90 days ago
100.0 % uptime
Today
Preview Operational
90 days ago
100.0 % uptime
Today
United States Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 2, 2025

No incidents reported today.

Apr 1, 2025

No incidents reported.

Mar 31, 2025
TrustX Release Notification
Completed - The scheduled maintenance has been completed.
Mar 31, 10:00 IST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 09:00 IST
Scheduled - We're excited to announce that a new release is scheduled for our production environment. Key features in this update include:

- A new version of the Face Liveness Assessment (v1.47) activity is available in early access.

- The processing screen that appears during document processing in Document Capture V4 can now be customized via the Themes section in the Backoffice.

As always, this update will be deployed seamlessly with no downtime for your continued productivity.

Stay Informed:
For a comprehensive overview of this release, please refer to the release notes: https://docs.trustx.com/trust/release-notes
Mar 31, 08:11 IST
Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025
TrustX Preview Release!
Completed - The scheduled maintenance has been completed.
Mar 24, 14:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 14:00 GMT
Scheduled - TrustX has a new Preview Release update that includes several enhancements. Key updates include:

- A new version of the Face Liveness Assessment (v1.47) activity is available in early access.

- The processing screen that appears during document processing in Document Capture V4 can now be customized via the Themes section in the Backoffice.

As always, this update will be deployed seamlessly with no downtime for your continued productivity.

Stay Informed: For a comprehensive overview of this release, please refer to the release notes: https://docs.trustx.com/preview/trust/release-notes
Mar 24, 13:56 GMT
Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025
TrustX Release Notification
Completed - The scheduled maintenance has been completed.
Mar 20, 11:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 10:00 GMT
Scheduled - We're excited to announce that a new release is scheduled for our production environment. Key features in this update include:

- Back Office User Management Maintenance: Upgraded the Back Office user management system. Note that there will be a brief downtime for the Back Office login during the release.

- Bug Fixes: Resolved an issue where Back Office translation updates were taking a long time to propagate.

Stay Informed: For a comprehensive overview of this release, please refer to the release notes: https://docs.trustx.com/trust/release-notes
Mar 20, 09:12 GMT
Mar 19, 2025

No incidents reported.

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