Welcome to TrustX Service Status

All Systems Operational

Australia Operational
90 days ago
100.0 % uptime
Today
Europe Operational
90 days ago
100.0 % uptime
Today
Preview Operational
90 days ago
100.0 % uptime
Today
United States Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025
Completed - The scheduled maintenance has been completed.
Apr 22, 11:30 IST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 10:30 IST
Scheduled - We're excited to announce that a new release is scheduled for our production environment. Key features in this update include:

Introduced API rate limits to enhance stability, performance, and predictability of TrustX.
To ensure a smooth transition, we're starting in observe mode — meaning no requests will be blocked. Later, we'll move to enforce mode, where limits will help ensure fair usage, protect system performance, and maintain a consistently high-quality experience for all customers.


Pause & Resume Updates
Pause & Resume functionality now provides functionality to pass query string parameters to the Resume URL for use in other TrustX services such as Cloud Functions, Custom Pages, Process Instance Expressions, and more.


Other Improvements
- The frame color that appears around the info message on the Face Capture screen can now be customized using the Themes service. To update the color of the frame, use the 'info text' property under the Face Capture section.


Stay Informed: For a comprehensive overview of this release, please refer to the release notes: https://docs.trustx.com/trust/release-notes

Apr 22, 09:36 IST
Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.