TrustX Webhook IP Address Expansion - Update Your Allowlist by 31st March 2026

Scheduled Maintenance Report for TrustX

Completed

The scheduled maintenance has been completed.

Posted Feb 23, 2026 - 12:20 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Feb 23, 2026 - 12:15 UTC

Scheduled

There is an upcoming change to TrustX Webhook IP addresses that requires action if you use the "Send Webhook" activity with IP-based access restrictions.

What's Changing:

Effective 31st March 2026, TrustX Webhook requests will originate from multiple IP addresses per region instead of the current single IP per region.

Current IP addresses (single per region):

Europe: 54.72.38.54
Australia: 13.239.103.224
United States: 44.214.25.202

New IP addresses (effective 31st March 2026):

Europe:

54.72.38.54
54.154.174.216
34.255.32.208
34.242.242.172
35.157.159.91
3.72.26.212
18.194.113.237

Australia:

13.239.103.224
3.104.114.35
13.55.128.224
13.54.176.94
16.51.160.118
16.26.170.68
16.26.146.254

United States:

44.214.25.202
52.4.236.191
100.52.147.100
100.49.229.30
52.52.109.2
50.18.195.161

Action Required:

If your systems restrict incoming Webhook requests by IP address, you must update your firewall / allowlist rules to include all new IP addresses before 31st March 2026.

Who needs to act:

Action required if:

- You use TrustX "Send Webhook" activity AND
- Your firewall/security groups restrict incoming traffic by IP address

No action needed if:

- You use Cloud Functions only (unchanged)
- You don't restrict Webhook traffic by IP address
- You allow all inbound traffic to your Webhook endpoint

Steps to take:

1. Identify affected systems: Check which endpoints receive TrustX Webhooks
2. Update firewall rules: Add all new IPs for your region to your allowlist
3. Reference documentation: https://docs.trustx.com/trust/webhooks-guide#webhook-fixed-ip-addresses

Important: Failure to update your allowlist will result in Webhook delivery failures after 31st March 2026.

Need Help?

Contact our support team if you have questions or need assistance identifying affected systems.

Posted Feb 23, 2026 - 12:10 UTC

This scheduled maintenance affected: Australia, Europe, and United States.